Student Enquiries Coordinator

4 weeks ago


Hull, Kingston upon Hull, United Kingdom University of Hull Full time
Student Enquiries Administrator Role

The University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through various channels.

The Future Students Enquiries team in SSD offers customer-focused enquiry management and conversion processes for prospective students, applicants, and agents. As a member of the team, the Student Enquiries Administrator will respond to inbound enquiries via telephone, WhatsApp, live chat, and email, and participate in events for prospective students and applicants.

Key Responsibilities:

  • Respond to enquiries from prospective students, applicants, and agents
  • Participate in events for prospective students and applicants
  • Collaborate with other student service providers to ensure consistent and collaborative service delivery
  • Contribute to the development of service standards and improvements

About the University of Hull:

The University of Hull is a leading research-intensive university with a strong commitment to student-centred service delivery. The university's professional service delivery model ensures efficient operation and capacity for growth, enabling the delivery of high-quality services to students.



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    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


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    Student Enquiry Management RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal,...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    Student Enquiry Management RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal,...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...