Student Enquiries Coordinator

4 weeks ago


Hull, Kingston upon Hull, United Kingdom University of Hull Full time
Student Enquiries Coordinator

The University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal, CRM, and unified telephony.

As part of the SSD team, the Future Students Enquiries team provides customer-focused enquiry management and conversion processes for prospective students, applicants, and agents. The Student Enquiries Coordinator will lead and coach a team of administrators to provide enquiry management and general assistance services.

Key Responsibilities:

  • Lead and coach a team of Future Student Enquiries Administrators
  • Provide enquiry management and general assistance services to prospective students, applicants, and agents
  • Collaborate with other student service providers to ensure consistent and collaborative service delivery

About the University of Hull:

The University of Hull is a leading research-intensive university with a strong commitment to student-centred service delivery. We are dedicated to providing high-quality education and support to our students.



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    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


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    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


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    Student Enquiry Management RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal,...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    Student Enquiry Management RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal,...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...