Strutt & Parker Residential Representative
4 weeks ago
The role
As a member of our St Albans Residential Agency team, you will play a vital part in representing the firm's brand and serving as the first point of contact for our clients. You will also be responsible for some administrative duties to support our team.
Key Responsibilities
- Conduct viewings on behalf of the sales team with prospective buyers or tenants.
- Act as a brand ambassador for Strutt and Parker and BNP Paribas when interacting with clients or potential clients.
- Drive sales through the recommendation of Strutt and Parker services and the support of our sales teams based in offices.
- Provide exceptional customer service in all client interactions.
- Provide feedback to the office or clients as required, following viewings.
Person Specification
- Experience is not essential but would be preferred.
- Experience in a customer service or client-facing role managing high-end clientele.
- Demonstrate a professional approach to dealing with clients.
- Excellent communication skills, both over the telephone and in person.
- Ability to establish and maintain effective working relationships with colleagues and clients.
- Good organisational and co-ordination skills.
- Must hold a full, valid driving licence.
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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