Customer Service Ambassador

3 weeks ago


Bicester, Oxfordshire, United Kingdom Tesco Full time
About the Role
As a Customer Service Ambassador at Tesco, you will play a vital role in serving our customers and communities. This position requires a passionate and knowledgeable individual who can deliver great service, greet customers with a smile, and serve them with pride.
Responsibilities
• Know your customers and serve them with passion and pride; giving great natural service.
• Be passionate and knowledgeable about the products and services within the store.
• Work across the store in service, picking, and replenishment areas where required.
• Put into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
• Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Take part in seasonal, community, and charity events, creating a great inclusive atmosphere.
Benefits
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .

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