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Brand Ambassador

1 month ago

Bicester, Oxfordshire, United Kingdom Paul Smith Full time

We are seeking a highly motivated and enthusiastic Brand Ambassador to join our Bicester Village team at Paul Smith. As a representative of our brand, you will embody our Retail Values and deliver an outstanding customer experience while nurturing others. Your role will involve developing and maintaining excellent customer relationships, promoting the brand image and culture, and encouraging storytelling about our products. You will also support the Shop Management to achieve and exceed set financial targets and operational efficiencies.

Key Responsibilities:

  • Deliver exceptional customer service and ensure a memorable customer experience
  • Develop and maintain excellent customer relationships and promote the brand image and culture
  • Support the Shop Management to achieve and exceed set financial targets and operational efficiencies
  • Encourage storytelling about our products and share product knowledge with customers and team members
  • Actively take care of stock-related duties, including delivery processing, customer orders, store-to-store transfers, end-of-season returns, and stocktakes
  • Ensure visual presentation, store maintenance, and housekeeping are kept to the company's desired standard both on and off the shop floor

Requirements:

  • Passion for style, fashion, and the Paul Smith brand
  • Smart in appearance and individual
  • Interest and knowledge of current trends in music, arts, and culture
  • Has initiative; is motivated, collaborative, flexible, and reliable
  • Good team member, helpful, approachable, and trustworthy

About Paul Smith:

We celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.