Technical Support Engineer
13 hours ago
At Ultima, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing infrastructure managed service and IT support to our clients and their IT teams.
Main Responsibilities:- Investigate, present, and implement project deliverables in line with the skills and experience of the role.
- Provide technical support and troubleshooting for infrastructure and complex end-user incidents.
- Act as a point of escalation for the wider team and to the Service Desk Teams.
- Prioritize and respond to incoming contacts via ITSM Tool, Chat, and telephony platform.
- Ensure that all assigned activities are approached and handled in a consistent logical way and, where possible, in line with the appropriate Standard Operating Procedures and/or Company (ISO) quality standards.
- Knowledge and experience with Microsoft infrastructure services, including Active Directory, Azure Active Directory, DNS, DHCP, Group Policy.
- Excellent levels of both written and verbal communication skills.
- ITIL Foundation v4 certification.
- Certification in any of the above technologies.
- Patch management experience.
- Microsoft Azure infrastructure platform support (Compute, Network, Storage).
- PowerShell scripting.
- Planning and organisation.
- Passion.
- Analysis and Problem Solving.
- Integrity.
- Quality Focus.
- Decision Taking and Risk Management.
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Technical Support Specialist
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Technical Support Specialist
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Work From Home, United Kingdom IP-People Full timeJob SummaryWe are seeking a highly skilled and motivated 2nd Line Support Engineer to join our team at IP-People. As a key member of our Service Desk Team, you will be responsible for providing technical support to our valued end-users, ensuring that our company's Service Level Agreements are met, and contributing to the success of our team.Key...
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Cloud Support Engineer
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Technical Sales Engineer Automotive
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Work From Home, United Kingdom Arrow Electronics, Inc. Full timeJob Title: Technical Sales Engineer AutomotiveWe are seeking a highly skilled Technical Sales Engineer to join our team at Arrow Electronics, Inc. in the UK. As a Technical Sales Engineer, you will be responsible for securing new business and maintaining excellent customer relationships.Key Responsibilities:Develop and execute sales strategies to drive...
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Technical Sales Engineer Automotive
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Technical Support Specialist
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Work From Home, United Kingdom Tapes To Digital Full timeWork from Home - Part-Time Tech Support SpecialistAre you a tech-savvy individual looking for a flexible and rewarding part-time opportunity? We're seeking motivated individuals to join our team as a Part-Time Tech Support Specialist at Tapes To Digital.About the Role:Flexible Hours: Manage your time around your full-time job, working from the comfort of...
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Technical Support Specialist
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Work From Home, United Kingdom Tapes To Digital Full timeWork from Home - Part-Time Tech Support SpecialistAre you a tech-savvy individual looking for a flexible and rewarding part-time opportunity? We're seeking motivated individuals to join our team as a Part-Time Tech Support Specialist at Tapes To Digital.About the Role:Flexible Hours: Manage your time around your full-time job, working from the comfort of...
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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Work From Home, United Kingdom McNally Recruitment Ltd Full timeIT 2nd Line Support Desk EngineerOur client, a leading IT Managed Services provider, is seeking an experienced IT 2nd Line Support Desk Engineer to join their team. As a key member of the support team, you will be responsible for providing technical assistance to clients, troubleshooting and resolving technical issues, and collaborating with the development...
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Work From Home, United Kingdom IP-People Full timeJob Summary:We are seeking a highly skilled 2nd Line Support Engineer to join our IT Operations team at IP-People. As a key member of our Service Desk Team, you will be responsible for providing exceptional customer service and technical support to our valued end-users.Key Responsibilities:Provide 2nd Line IT support to our end-users, resolving technical...
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2nd Line Support Engineer
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Work From Home, United Kingdom IP-People Full timeJob Summary:We are seeking a highly skilled 2nd Line Support Engineer to join our IT Operations team at IP-People. As a key member of our Service Desk Team, you will be responsible for providing exceptional customer service and technical support to our valued end-users.Key Responsibilities:Provide 2nd Line IT support to our end-users, resolving technical...
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2nd Line Support Engineer
3 weeks ago
Work From Home, United Kingdom IP-People Full timeJob DescriptionWe are seeking a highly skilled 2nd Line Support Engineer to join our team at IP-People, a leading Managed IT Services company. As a key member of our Service Desk Team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide 2nd line technical support for IT...
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2nd Line Support Engineer
3 weeks ago
Work From Home, United Kingdom IP-People Full timeJob DescriptionWe are seeking a highly skilled 2nd Line Support Engineer to join our team at IP-People, a leading Managed IT Services company. As a key member of our Service Desk Team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide 2nd line technical support for IT...
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2nd Line Support Engineer
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Work From Home, United Kingdom IP-People Full timeJob Summary:We are seeking a highly skilled 2nd Line Support Engineer to join our team at IP-People, a leading Managed IT Services company. As a key member of our Service Desk Team, you will be responsible for delivering exceptional customer service and upholding our company Service Level Agreements.Key Responsibilities:Provide technical support and...
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2nd Line Support Engineer
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Work From Home, United Kingdom IP-People Full timeJob Summary:We are seeking a highly skilled 2nd Line Support Engineer to join our team at IP-People, a leading Managed IT Services company. As a key member of our Service Desk Team, you will be responsible for delivering exceptional customer service and upholding our company Service Level Agreements.Key Responsibilities:Provide technical support and...
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2nd Line Support Engineer
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Work From Home, United Kingdom IP-People Full timeAbout the RoleWe are seeking a highly skilled 2nd Line Support Engineer to join our team at IP-People, a leading Managed IT Services company. As a key member of our Service Desk Team, you will be responsible for delivering exceptional customer service and upholding our company Service Level Agreements.Key ResponsibilitiesProvide technical support and...