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Customer Service Representative

2 months ago

Cheltenham, Gloucestershire, United Kingdom Lidl Full time
{"title": "Customer Service Representative", "content": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including restocking shelves, facing products, and ensuring a positive shopping experience for customers
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals, including participating in visual merchandising and promotional activities
  • Process customer transactions accurately and efficiently, including handling cash, credit card transactions, and returns
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers from diverse backgrounds
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Strong communication and teamwork skills, with the ability to work collaboratively with colleagues
  • Basic math skills, with the ability to handle cash and process transactions accurately
What We Offer
  • A competitive hourly rate, with opportunities for overtime and bonuses
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • Opportunities for career advancement and professional development, including training and education programs
", "lang_code": "en-US"}