Care Coordinator

4 days ago

Oxford, Oxfordshire, United Kingdom Active Care Group Full time

About Active Care Group

Active Care Group is a leading provider of home-based care services, committed to delivering high-quality, tailored support to individuals with complex needs. Our team of experienced professionals is dedicated to making a positive impact on the lives of our clients and their families.

We are currently seeking a highly skilled and compassionate Care Coordinator to join our team in the Thame area of Oxford. As a Care Coordinator, you will play a vital role in ensuring the seamless delivery of our care services, working closely with our clients, their families, and our support workers to provide a safe, reliable, and outcome-based care experience.

The ideal candidate will have a strong background in care coordination, with excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional care and are looking for a rewarding career with a dynamic and forward-thinking organization, we encourage you to apply.

Job Summary

We offer a competitive salary of £25,500 - £30,000 per annum, depending on experience, plus a range of benefits, including a 25-day holiday entitlement, birthday off, and access to our Active Learning Hub, where you can develop your skills and knowledge through e-learning and face-to-face training opportunities.

About the Role

As a Care Coordinator, you will be responsible for:

  • Coordinating and scheduling care packages to ensure continuity of care for our clients
  • Providing a premium customer service, responding to client and worker queries, and resolving any issues promptly
  • Working closely with our support workers to ensure that our clients receive the highest level of care and support
  • Maintaining accurate records and reporting any concerns or issues to the Team Leader
  • Participating in the on-call rota, providing out-of-hours support and cover for our clients and support workers
  • Developing and maintaining positive relationships with our clients, their families, and our support workers

Requirements

To be successful in this role, you will need:

  • Experience as a Care Coordinator, preferably in a home-based care setting
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, their families, and support workers
  • A strong background in care coordination, with knowledge of relevant policies and procedures
  • The ability to work independently and as part of a team, with a flexible and dynamic approach to the role
  • Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities

What We Offer

As a Care Coordinator with Active Care Group, you will benefit from:

  • A competitive salary, ranging from £25,500 to £30,000 per annum, depending on experience
  • A 25-day holiday entitlement, plus birthday off
  • Access to our Active Learning Hub, where you can develop your skills and knowledge through e-learning and face-to-face training opportunities
  • A range of benefits, including enhanced sick and maternity pay, a Nest Personal Pension account, and access to a Medicash Health Plan
  • The opportunity to work in a dynamic and forward-thinking organization, with a strong commitment to delivering high-quality care services

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