Hotel Reservation Manager

3 weeks ago


London, Greater London, United Kingdom Visit Greenwich Full time

We are seeking a highly skilled Hotel Reservation Manager to join our team at Visit Greenwich. As a key member of our hospitality team, you will be responsible for managing hotel reservations and providing exceptional customer service.

Criterion Hospitality is a dynamic and innovative company that is passionate about delivering exceptional experiences to our guests. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

Key Responsibilities:

  • Manage hotel reservations and ensure seamless guest experiences
  • Develop and maintain strong relationships with our guests and hotel partners
  • Provide exceptional customer service and support to our guests
  • Work collaboratively with our hospitality team to achieve business objectives

Requirements:

  • Minimum 3 years' experience in hotel reservations or a related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a high level of attention to detail
  • Strong customer service skills and a passion for delivering exceptional experiences


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