Hotel Reservation Manager
3 weeks ago
We are seeking a highly skilled Hotel Reservation Manager to join our team at Visit Greenwich. As a key member of our hospitality team, you will be responsible for managing hotel reservations and providing exceptional customer service.
Criterion Hospitality is a dynamic and innovative company that is passionate about delivering exceptional experiences to our guests. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
Key Responsibilities:
- Manage hotel reservations and ensure seamless guest experiences
- Develop and maintain strong relationships with our guests and hotel partners
- Provide exceptional customer service and support to our guests
- Work collaboratively with our hospitality team to achieve business objectives
Requirements:
- Minimum 3 years' experience in hotel reservations or a related field
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain a high level of attention to detail
- Strong customer service skills and a passion for delivering exceptional experiences
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