Hotel Reservations Coordinator
1 month ago
We are seeking a highly skilled and experienced Reservations Manager to join our team at H10 London Waterloo. As a key member of our hotel operations team, you will be responsible for managing the hotel's reservations and ensuring seamless guest experiences.
Key Responsibilities- Reservation Management: Manage and process reservations, ensuring accurate and timely updates to the property management system.
- Guest Communication: Respond to guest inquiries and resolve any issues related to reservations or hotel services.
- Channel Management: Utilize up-selling techniques and manage relationships with online travel agencies, global distribution systems, and other distribution channels.
- Team Collaboration: Work closely with the sales team to ensure effective communication and coordination of new bookings.
- System Maintenance: Troubleshoot and resolve issues with channel connectivity, ensuring seamless integration with the property management system.
- Education: Bachelor's degree in hotel management or a related field.
- Experience: At least 2 years of experience in a reservations or front desk role, with a strong understanding of hotel operations and systems.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
This is a full-time position, working Monday to Saturdays. The salary range is £31,000 - £32,968 per year, with a performance bonus, travel compensation, and other benefits.
-
Hotel Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Hotel Indigo Full timeWe are seeking a skilled Reservations Manager to support our four London hotels, Mercure London Hyde Park, Mercure London Paddington, Mercure London Kensington, and Hotel Indigo London Paddington.This role is ideal for a motivated individual who excels in self-organisation, training, and empowering a small reservations team.Main Responsibilities:Manage...
-
Hotel Reservations Team Lead
4 days ago
London, Greater London, United Kingdom Hotel Indigo Full timeAt Hotel Indigo, we are seeking a skilled Reservations Manager to lead our Central Reservations Team in supporting our London hotels. As a key member of our team, you will be responsible for training, motivating, and empowering a small reservations team to deliver exceptional service to our guests.Key responsibilities include:Managing the day-to-day...
-
Hotel Reservations Coordinator
1 week ago
London, Greater London, United Kingdom Accor Full timeNovotel London West Hotel is a part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor.We are looking for an experienced Assistant Reservations Manager to coordinate and manage the daily operations of the Reservations Department. The ideal candidate will work closely with the...
-
Hotel Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Accor Full timeNovotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor.The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.We are...
-
Reservations Coordinator
5 days ago
London, Greater London, United Kingdom Haymarket Hotel Full timeJob Title: Reservations CoordinatorJob Summary: We are seeking a highly skilled Reservations Coordinator to join our team at Haymarket Hotel. As a key member of our front office team, you will be responsible for handling reservation inquiries, providing detailed information about our rooms and amenities, and managing reservations with accuracy and attention...
-
Hotel Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Accor Full timeAccor is seeking a skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient running of our operations and achieving departmental objectives.Key Responsibilities:* Coordinate and manage daily operations in...
-
Hotel Reservation Coordinator
2 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeA key role within our hotel reservation team, supporting the smooth operation of room bookings across both Sea Containers London and One Hundred Shoreditch.Key Responsibilities:Coordinate room reservations for both hotels, ensuring efficient handling of bookings, inquiries, and adjustments.Provide exceptional customer service, assisting guests with their...
-
Hotel Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom Accor Full timeNovotel London West Hotel is part of Accor, the leading global hospitality group. It offers space for up to 3000 delegates across 33 meeting rooms, making it one of the largest conference and accommodation providers within Accor. We are seeking a highly experienced and skilled Assistant Reservations Manager to join our team. The ideal candidate will have a...
-
Hotel Reservation Coordinator
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeROLE OVERVIEWAs a key member of our Reservations team, you will be responsible for managing all aspects of hotel reservations, ensuring seamless guest experiences and driving revenue growth.Main Responsibilities:Coordinate and manage all group reservations, ensuring efficient and pleasant service.Optimize room sales to meet brand and hotel sales...
-
Hotel Reservation Coordinator
2 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeKey ResponsibilitiesReservation Handling: Process incoming reservation inquiries via phone, email, and online systems with efficiency and professionalism.Accurate Booking Management: Input and manage guest bookings in our property management systems with precision.Guest Engagement: Provide detailed information about room rates, packages, and promotions to...
-
Hotel Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeReservations Coordinator RoleAt Sea Containers London, we are seeking a skilled Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for efficiently managing reservations for both Sea Containers London and One Hundred Shoreditch.Key Responsibilities:Booking Management: Oversee reservations,...
-
Hotel Reservation Coordinator
3 weeks ago
London, Greater London, United Kingdom The Landmark London Full timeThe Landmark London is seeking a skilled Hotel Reservation Coordinator to join our Event Sales Department on a permanent basis.We are looking for a passionate and dedicated individual to consistently deliver memorable moments and five-star service to our guests and each other.The successful candidate will be responsible for:Managing room reservations and...
-
Hotel Reservations Specialist
2 days ago
London, Greater London, United Kingdom The Landmark London Hotel Full timeReservations Agent OpportunityWe are seeking a passionate Reservations Agent to join our team at The Landmark London Hotel.About the RoleThe successful candidate will be responsible for accurately making or amending reservations for rooms, restaurants/bar and the SPA bookings. You will work closely with the Sales team to meet and build relationships with...
-
Bulgari Hotel Reservations Specialist
2 weeks ago
London, Greater London, United Kingdom Bulgari Hotel London Full timeAbout UsBulgari Hotel London, a renowned luxury hotel in Knightsbridge, is seeking a skilled Reservations Agent to join its dedicated team. As a key member of our front office, you will be responsible for delivering exceptional reservation experiences to our discerning guests.Key ResponsibilitiesHandle incoming reservation requests, providing accurate...
-
Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom The Landmark London Hotel Full timeReservations CoordinatorAs a key member of our Reservations Team, you will play a vital role in delivering exceptional guest experiences at The Landmark London Hotel. Your primary responsibility will be to accurately make or amend reservations for rooms, restaurants, and spa bookings, ensuring seamless communication with our Sales team and clients.Key duties...
-
Reservations Team Lead
3 weeks ago
London, Greater London, United Kingdom Hotel Indigo Full timeWe are seeking a skilled Reservations Manager to lead our Kensington Central Reservations Team, supporting our four London hotels: Mercure London Hyde Park, Mercure London Paddington, Mercure London Kensington, and Hotel Indigo London Paddington.This role is ideal for a motivated and organized individual who can train, motivate, and empower a small...
-
Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeReservations Agent RoleWe are seeking a skilled Reservations Agent to join our Reservations Department at the Royal Lancaster London Hotel. As a key member of our team, you will be responsible for taking reservations in accordance with our Departmental Standard Operating Procedures, ensuring all relevant information is obtained, using block and allocation...
-
Hotel Group Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Support Specialist at Clermont Hotel Group Central Support Office is responsible for supporting the management of the groups reservations process between the stages of a signed contract to operational delivery before arrival. This role liaises with clients to ensure all needs are anticipated and catered for before arrival at the hotel,...
-
Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeReservations AgentWe are seeking a highly motivated and customer-focused Reservations Agent to join our Reservations Department at the Royal Lancaster London Hotel. As a key member of our team, you will be responsible for delivering exceptional service to our guests and ensuring seamless reservations experiences.Key Responsibilities:Take reservations in...
-
Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeReservations AgentWe are seeking a highly motivated and customer-focused Reservations Agent to join our Reservations Department at the Royal Lancaster London Hotel. As a key member of our team, you will be responsible for delivering exceptional service to our guests and ensuring seamless reservations experiences.Key Responsibilities:Take reservations in...