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Administrative Support Specialist

2 months ago

Luton, Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

About the Role

We are seeking an enthusiastic and motivated Administrative Support Specialist to join our team in the Obesity Department. The successful candidate will provide efficient and comprehensive administrative support to the department, ensuring that work is prioritized according to the ever-changing demands of the service.

Main Responsibilities

  • Provide administrative duties to support the overall effective running of the Obesity department
  • Provide an excellent standard of typing support to the Obesity team, including touch, digital audio, and copy typing
  • Undertake data input duties to ensure computerized records are kept up to date and accurate at all times, including filing, scanning, photocopying, and ICE filing
  • Validate dictations to ensure patient details are correct by cross-referencing the profiling window with the dictation
  • Answer telephone calls and escalate concerns and queries from patients to the appropriate clinician
  • Support with admin tasks related to any pilot schemes, pathway changes, or digital implementation within the service

Requirements

  • English qualification, preferably GCE/GCSE standard
  • Typing qualification (LCC, RSA, or similar) and Microsoft Office skills
  • NHS IT applications experience, including iPM, Evolve, ICE, and Big Hand
  • Typing experience in an office-based environment
  • Confidentiality awareness and understanding of the NHS and medical terminology

About Us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas. We are a friendly, high-performing Trust committed to ensuring the health and wellbeing of our staff. As one of the largest NHS Trusts in our region, we offer a range of training and development opportunities to help you grow your career.