Property Manager Assistant
19 hours ago
We are seeking an experienced Property Manager Assistant to join our team at AWD online. This is a fantastic opportunity to work in Oxford, one of the UK's most vibrant cities, and contribute to delivering high-quality housing management services to our customers.
Key Responsibilities:
- Participate in the accommodation allocation process, ensuring seamless transitions for tenants.
- Assist Area Managers in delivering exceptional customer service, acting as a single point of contact for residents when needed.
- Carry out day-to-day administrative duties, including managing appointments, responding to enquiries, and maintaining accurate records.
- Report repairs and escalate issues as necessary, collaborating with contractors and internal teams to ensure timely resolutions.
Requirements:
- Educated to GCSE level or equivalent in Maths and English (Grades A*- C / 9-4)
- Full UK Driving License and access to a vehicle
- Previous experience of delivering front line customer service in a front facing role
- Proven problem-solving skills, with a focus on understanding customer needs, including those of vulnerable individuals
- Good level of IT knowledge, including Outlook, Word, and Excel
Benefits:
- 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Investment in your learning and development
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
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