Shift Manager Trainee
4 weeks ago
At McDonald's, we're committed to fostering a safe, respectful, and inclusive workplace that provides quality jobs and opportunities for all. As a Shift Manager Trainee, you'll play a key role in driving our restaurant's success by building sales, growing profitability, and delivering an exceptional customer experience.
Key Responsibilities- Lead by example and display customer-focused behaviors to delight our customers
- Deliver personalized service and connect with our customers
- Adapt to customer needs through your team
- Answer customer queries and stay up-to-date with knowledge on our food and promotions
- Use initiative, confidence, and problem-solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect
You'll work a variety of day parts, including breakfast, evenings, and overnights, to become accustomed to shift work and experienced in all aspects of the business. You'll also receive a benefits package that includes holiday pay, service awards, enrollment in a pension scheme, meal allowance, and employee discounts from top high street and online brands.
RequirementsYou'll need experience managing and leading teams in a retail, hospitality, business, or customer-focused environment. This role is restaurant-based and involves working changeable shift patterns, including weekends and bank holidays.
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Shift Manager Trainee
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