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Shift Manager Trainee

2 months ago

Livingston, West Lothian, United Kingdom McDonald's Full time

Overview

At McDonald's, we're committed to fostering a safe, respectful, and inclusive workplace where our employees can thrive. As a Shift Manager Trainee, you'll play a vital role in driving our restaurant's success by leading a team of employees and ensuring exceptional customer service.

Key Responsibilities

• Lead by example, demonstrating customer-focused behaviors and setting the tone for a positive work environment

• Develop and implement strategies to drive sales growth, improve profitability, and enhance the customer experience

• Collaborate with the management team to achieve business objectives and make informed decisions

• Foster a culture of inclusion, respect, and open communication among team members

Requirements

• Proven leadership and team management experience in a retail, hospitality, or customer-focused environment

• Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers

• Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities

• Strong problem-solving skills, with the ability to think critically and make informed decisions

What We Offer

• Competitive salary and benefits package, including holiday pay, service awards, and pension scheme enrollment

• Opportunities for career growth and development within a dynamic and supportive team

• Meal allowance and employee discounts from top high street and online brands