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Sales Associate

2 months ago


Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Frasers Group. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Greet and Engage with Customers

Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.

Product Knowledge and Recommendations

Develop a deep understanding of our products and services, and use this knowledge to make personalized recommendations to customers, driving sales and increasing customer satisfaction.

Transaction Processing and Cash Handling

Process transactions efficiently and accurately, handling cash and card payments with a high level of professionalism and attention to detail.

Store Standards and Maintenance

Contribute to maintaining a clean, safe, and well-organized store environment, ensuring that all areas meet the highest standards of quality and presentation.

Teamwork and Communication

Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service, communicating effectively and respectfully at all times.

Requirements
  • Excellent Communication Skills

Develop strong relationships with customers, colleagues, and management, using effective communication skills to resolve issues and achieve sales targets.

Customer Focus and Flexibility

Demonstrate a customer-centric approach, being flexible and adaptable to meet the changing needs of customers and the business.

Product Knowledge and Fashion Awareness

Stay up-to-date with the latest fashion trends and product knowledge, using this expertise to provide customers with informed advice and recommendations.

About Us

Frasers Group is a leading retailer with a portfolio of luxury brands, including Flannels, Frasers, Cruise, Van Mildert, 18 Montrose, Tessuti, Choice, and Giulio. We are committed to delivering exceptional customer experiences and driving sales growth through our team of highly motivated and customer-focused sales assistants.