Business Process Support Specialist
6 days ago
Customer Service Specialist Job Opportunity
At Redefined Ltd, we strive to deliver exceptional service to our customers. As a Customer Service Specialist in our Business Contact Centre team, you will play a vital role in providing a personal, human touch to our partners, business customers, and store business hubs.
Key Responsibilities:
- Establish rapport and build relationships with customers while keeping data safe following correct compliance procedures.
- Provide solutions to best support the customer in line with their needs, keeping in mind our financial objectives.
- Complete all queries raised relating to customer service accurately and within SLAs.
- Utilize excellent customer service skills with a confident, friendly approach.
- IT skills to use Microsoft Office and our in-house IT systems.
What We Offer:
- Competitive bonus scheme
- Product discounts across the latest tech
- A range of wellbeing initiatives
Join our team and we'll be with you every step of the way, helping you develop the career you want with ongoing training and skills for life.
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