Business Process Support Specialist

3 weeks ago


Poole, Poole, United Kingdom Redefined Ltd Full time
Customer Service Specialist

At Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.

Key Responsibilities:
  • Provide personalized support to business customers, resolving queries and issues efficiently.
  • Utilize expert knowledge to resolve complex customer complaints and concerns.
  • Collaborate with colleagues to ensure seamless service delivery and meet customer expectations.
  • Stay up-to-date with product information and services to provide accurate solutions.
  • Contribute to a positive and inclusive team environment, fostering a culture of excellence and customer-centricity.
Requirements:
  • Excellent customer service skills, with a focus on empathy and problem-solving.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Proficiency in Microsoft Office and in-house IT systems.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple queries simultaneously.
  • Commitment to ongoing learning and development, staying up-to-date with industry trends and best practices.
What We Offer:
  • A competitive bonus scheme and product discounts across the latest technology.
  • A range of wellbeing initiatives and a supportive work environment.
  • Ongoing training and skills development opportunities, helping you grow your career with Redefined Ltd.


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional service to our customers. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal. As a key member of our team, you'll be responsible for providing a personal, human touch to deliver an exceptional service to...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.As a key member of our team, you'll be responsible for providing expert support to our business customers, resolving queries and issues in a timely and...


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide personalized support to business customers, resolving queries and issues efficiently.Utilize expert...


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide personalized support to business customers, resolving queries and issues efficiently.Utilize expert...


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide personalized support to business customers, resolving queries and issues efficiently.Utilize expert...


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide personalized support to business customers, resolving queries and issues efficiently.Utilize expert...


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide personalized support to business customers, resolving queries and issues efficiently.Utilize expert...


  • Poole, Poole, United Kingdom Redefined Ltd Full time

    Customer Service SpecialistAt Redefined Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide personalized support to business customers, resolving queries and issues efficiently.Utilize expert...


  • Poole, Poole, United Kingdom Currys Group Full time

    Customer Service SpecialistAt Currys Group, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide expert support to customers, resolving queries and issues related to refunds, credit, network tariffs,...


  • Poole, Poole, United Kingdom Currys Group Full time

    Customer Service SpecialistAt Currys Group, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Provide expert support to customers, resolving queries and issues related to refunds, credit, network tariffs,...


  • Poole, Poole, United Kingdom Hays Business Support Full time

    Main Responsibilities:As a Contracts Administrator with Hays Business Support, you will provide high-quality administration support to Contract Managers, Site Staff, and colleagues. Your key duties will include working directly with Contract Managers, assisting with project-related administration, obtaining quotes from suppliers, and placing orders/call-offs...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're passionate about delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in exceeding our business customers' expectations.Key Responsibilities:Provide expert support on customer service queries, including refunds, credit queries, network tariffs,...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're passionate about delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in exceeding our business customers' expectations.Key Responsibilities:Provide expert support on customer service queries, including refunds, credit queries, network tariffs,...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're passionate about delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in exceeding our business customers' expectations.Key Responsibilities:Provide expert support on customer service queries, including refunds, credit queries, network tariffs,...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're passionate about delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in exceeding our business customers' expectations.Key Responsibilities:Provide expert support on customer service queries, including refunds, credit queries, network tariffs,...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're passionate about delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in exceeding our business customers' expectations.Key Responsibilities:Provide expert support on customer service queries, including refunds, credit queries, network tariffs,...


  • Poole, Poole, United Kingdom Dixons Carphone Full time

    At Dixons Carphone, we're passionate about delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in exceeding our business customers' expectations.Key Responsibilities:Provide expert support on customer service queries, including refunds, credit queries, network tariffs,...


  • Poole, Poole, United Kingdom Currys Group Full time

    Customer Service SpecialistAt Currys Group, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Expert Customer Service: Provide solutions to customer queries, including refunds, credit queries, network...


  • Poole, Poole, United Kingdom Currys Group Full time

    Customer Service SpecialistAt Currys Group, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Expert Customer Service: Provide solutions to customer queries, including refunds, credit queries, network...


  • Poole, Poole, United Kingdom Currys Group Full time

    Customer Service SpecialistAt Currys Group, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist in our Business Contact Centre team, you'll play a vital role in achieving this goal.Key Responsibilities:Expert Customer Service: Provide solutions to customer queries, including refunds, credit queries, network...