Italian B2B Travel Agent

4 weeks ago


London, Greater London, United Kingdom TOPTALENT Full time

Job Title: Italian B2B Travel Agent

Join TOPTALENT, a dynamic company, and be part of our B2B travel industry team. We're seeking a highly skilled and motivated Italian B2B Travel Agent to work with our clients and provide exceptional travel support.

Key Responsibilities:

  • Assist clients with personalized travel support and solve any travel-related issues
  • Stay up-to-date with the latest travel industry trends and knowledge to deliver unparalleled service
  • Build meaningful relationships with global teams and provide feedback for product improvement
  • Meet and exceed KPIs

Requirements:

  • Native Italian speaker with fluent English skills (C1 or higher)
  • Previous experience in customer service roles, preferably in the travel and hotel industry
  • Experience working with GDS systems (Sabre, Amadeus, Galileo, Worldspan) is essential
  • Ability to work in a dynamic environment and be a team player
  • Computer literate and confident using tools such as Gmail, Zendesk, Slack, and Salesforce
  • Flexibility to work non-traditional shifts and rotating schedules

Benefits:

  • Excellent remuneration package based on experience and performance
  • Part of a dynamic and creative team with a positive atmosphere
  • Guidance and tools to reach full potential
  • Generous medical plans, dental, and vision benefits
  • Paid parental and bereavement leave
  • Subsidized commuter benefits
  • Mental health support
  • Connectivity stipends

Apply through our career page: https://www.careers-



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