Data Analytics Manager

2 weeks ago

Central London, United Kingdom Pharmiweb Full time
Job Title: Sales & Customer Analytics Manager

Location: London Office - Hybrid 3 days in the office

Job Description

We are seeking a highly skilled Sales & Customer Analytics Manager to join our team at Galderma. As a key member of our organization, you will play a critical role in maximizing profitable sales through data analytics of performance and potential. Your primary responsibility will be to gather, analyze, and interpret data to provide intelligence, insights, and tactics to enable head office and field force teams in achieving business objectives.

Key Responsibilities
  • Support the organization in achieving its strategic objectives by identifying and documenting business requirements through collaboration with internal stakeholders.
  • Translate business requirements into actionable projects or initiatives by analyzing quantitative and qualitative data to identify trends, patterns, and insights to enable informed decision making.
  • Evaluate current business processes and practices for potential improvement and implement solutions to optimize efficiency, productivity, and profitability.
  • Create and design solutions that may involve recommending changes to processes, systems, or software to address current and future business needs.
  • Lead cross-functional analytical projects, encompassing detailed documentation and communication between different teams to execute project goals and requirements.
  • Implement and execute quantitative analyses of customer databases and external data sources to develop a data-driven insight into customers, their behaviors, buying preferences, and patterns through ongoing support and solutions.
  • Lead all Business Units data analysis, both for ex-factory and sales registered out to the market. Provide data insights to the UK and Global Senior Leadership Teams.
  • Create monthly performance reports in line with defined metrics, presenting status, risks, and recommendations to business leaders.
  • Maintain data quality, metrics, reports, and administration of third-party data warehouse.


Skills & Qualifications
  • Entrepreneurial mindset with strong experience in working in complex matrix organizations.
  • Bachelor's or Master's degree in Business or similar.
  • Strong experience in Business analytics.
  • Proficient in Power Bi and Microsoft Office Suite, in particular Excel.
  • Demonstrable ability to interpret, manipulate, and granulize data in its raw form.
  • Experience working with leadership teams and senior management.
  • High level of presentation and communication skills.
  • Able to adapt quickly to a constantly changing environment.
  • Proficiency in English.


What we offer in return

You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
  • If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  • The next step is a virtual conversation with the hiring manager.
  • Final step is a panel conversation with the extended team.

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