Epic EHR System Lead

4 weeks ago


London, Greater London, United Kingdom Boston Consulting Group Full time
About the Role

We are seeking an experienced Implementation Lead (Manager) to join our newly formed Centre of Excellence (CoE) for electronic health records (EHR). This role will involve close collaboration with the BCG strategic leadership team, primarily focusing on optimization efforts within core pathways and the development of transformative models of care.

The Implementation Lead will play a pivotal role in tailoring the Epic EHR system to enhance clinical and operational outcomes within NHS facilities.

Key Responsibilities
  • Co-lead EHR Implementation and Optimization: Drive focused optimization projects on core clinical/operational pathways and implement new models of care within the Epic EHR system.
  • Customization and Tailoring of EHR Modules: Oversee the customization of Epic modules to meet hospital-specific needs and ensure alignment with best-in-class clinical pathways.
  • Collaborate with Strategic Leadership: Work alongside BCG's leadership to align implementation effort with broader organizational goals; interface with system integrators as needed.
  • Client and Stakeholder Engagement: Act as the primary liaison for clients and stakeholders, ensuring clear communication and the resolution of issues.
  • Training and Knowledge Transfer: Provide leadership in training NHS staff and ensuring the effective transfer of knowledge related to the Epic system.
Requirements
  • 5-7 Years Epic Experience: Significant experience (5-7 years) in Epic Implementation Services team, ideally at the Coordinator or Manager level, with leadership in at least three prior implementations.
  • System Integration Insight: Previous experience within a system integrator role, providing consultancy services.
  • Fungibility: Ability to work outside of the Epic domain when needed.
  • Project Management and NHS Knowledge: Strong project management skills, with demonstrable experience in NHS healthcare systems.
  • Strong business acumen: Ability to frame complex problems in appropriate business contexts, network and build internal and external relationships, work under pressure, and travel to clients worldwide.
  • Educational Background: Bachelor's degree, preferably in Health Informatics, Computer Science, Health Management, or a related field.

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