Customer Service Representative

4 weeks ago


Glasgow, United Kingdom Office Angels Limited Full time

At Office Angels Limited, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing existing and new relationships with customers to ensure client satisfaction and promote repeat business.

Key Responsibilities:

  • Managing customer relationships to ensure satisfaction and repeat business
  • Upselling products to clients
  • Responding to customer enquiries in a timely and accurate manner
  • Issuing quotations and communicating with clients regarding lead times and order status
  • Liaising with suppliers to ensure orders are processed within agreed timescales
  • Handling customer calls and emails to provide excellent service

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced sales environment
  • Customer-focused attitude and drive to achieve results
  • Experience in sales or customer service administration
  • Proficiency in MS Office, including Excel

We are an equal opportunities employer and welcome applications from candidates who meet the requirements of the role. Please submit your application to Office Angels Limited.



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