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Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Inchcape Retail Limited. As a Service Advisor, you will be the main point of contact for all customer communication while their vehicle is undergoing maintenance and repair in our Retail Centre.
Key Responsibilities- Provide exceptional customer care and ensure a seamless experience for our customers.
- Book service and repair work, ensuring workshop and parts availability.
- Keep customers informed of progress and provide timely updates.
- Organise loan car bookings and process payments efficiently.
- Maintain accurate customer records and convert calls into bookings.
- Excellent communication and organisational skills.
- A passion for delivering outstanding experiences.
- Ability to identify customer needs and opportunities to upsell.
- Excellent time management skills and ability to work under pressure.
- Previous experience in a target-driven role.
- Full UK driving licence.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and reward for outstanding performance.
We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
