Service Advisor

2 weeks ago


Chelmsford, Essex, United Kingdom Inchcape Retail Limited Full time
Unlock Your Potential as a Service Advisor

About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Inchcape Retail Limited. As a Service Advisor, you will be the main point of contact for all customer communication while their vehicle is undergoing maintenance and repair in our Retail Centre.

Key Responsibilities

  • Provide exceptional customer care and ensure a seamless experience for our customers
  • Book service and repair work, ensuring workshop and parts availability
  • Keep customers informed of progress and provide timely updates
  • Organise loan car bookings and process payments in a timely manner
  • Maintain accurate customer records and convert calls into bookings

What We Offer

As a Service Advisor at Inchcape Retail Limited, you will enjoy a competitive salary, excellent benefits, and opportunities for career growth and development. Our comprehensive training program will equip you with the skills and knowledge needed to excel in this role.

Requirements

  • Excellent communication and organisational skills
  • A passion for delivering exceptional customer experiences
  • Ability to identify customer needs and opportunities to upsell
  • Excellent time management skills and ability to work under pressure
  • Previous experience in a target-driven role

Join Our Team

At Inchcape Retail Limited, we value our employees and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.


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