Service Advisor
2 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Inchcape Retail Limited. As a Service Advisor, you will be the main point of contact for all customer communication while their vehicle is undergoing maintenance and repair in our Retail Centre.
Key Responsibilities
- Provide exceptional customer care and ensure a seamless experience for our customers
- Book service and repair work, ensuring workshop and parts availability
- Keep customers informed of progress and provide timely updates
- Organise loan car bookings and process payments in a timely manner
- Maintain accurate customer records and convert calls into bookings
What We Offer
As a Service Advisor at Inchcape Retail Limited, you will enjoy a competitive salary, excellent benefits, and opportunities for career growth and development. Our comprehensive training program will equip you with the skills and knowledge needed to excel in this role.
Requirements
- Excellent communication and organisational skills
- A passion for delivering exceptional customer experiences
- Ability to identify customer needs and opportunities to upsell
- Excellent time management skills and ability to work under pressure
- Previous experience in a target-driven role
Join Our Team
At Inchcape Retail Limited, we value our employees and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
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