Customer Service Representative
4 weeks ago
As a key member of our team at Colchester Institute, you will be responsible for delivering exceptional customer service and ensuring a high-quality experience for our clients. Your primary duties will include preparing and serving food and beverages, operating the till, and maintaining a clean and safe environment.
Key Responsibilities
- Prepare and serve food and beverages to a high standard
- Operate the till and manage cash transactions
- Maintain a clean and safe environment, adhering to health and safety guidelines
- Provide excellent customer service and respond to customer queries
- Work collaboratively as part of a team to achieve goals and objectives
Requirements
- Previous barista experience is desirable, but full training will be provided
- Excellent customer service skills and a positive attitude
- Ability to work effectively in a fast-paced environment
- Basic food preparation skills and knowledge of food safety procedures
What We Offer
- A competitive hourly rate of £11.44
- A full-time contract with 37.5 hours per week, Monday to Friday
- Free meals on shift and free on-site parking
- Life insurance and pension contribution
- Generous holiday entitlement and opportunities for career development
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