Customer Service Representative

6 days ago


Colchester, Essex, United Kingdom The Ardonagh Group Full time

Customer Service Representative – Colchester

Are you looking for a career in the insurance industry? Do you have excellent communication and problem-solving skills? We are seeking a Customer Service Representative to join our team in Colchester.

Key Responsibilities:

  • Provide great customer service to existing clients over the phone and via email.
  • Manage high call volumes in our dynamic contact centre environment.
  • Meet and exceed performance KPIs and targets.

What We Offer:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh group.
  • Pension scheme for when you feel it's time to retire.
  • 24-hour support for physical and mental wellbeing and on-site mental health ambassadors.
  • One day paid volunteering day to give back to our communities.

Why Choose Us:

We are a company that cares about you as a person and your wellbeing. We offer a supportive and inclusive environment where you can thrive and grow in your career.



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