Mandarin Speaking Administrative Assistant

2 days ago


Birmingham, Birmingham, United Kingdom Alma Personnel Full time

Alma Personnel is seeking a highly skilled Mandarin/Cantonese speaking Administrator to join their team in South Birmingham. As a key member of the team, you will be responsible for handling customer enquiries, processing sales orders, and providing exceptional customer service. Your excellent communication skills, both written and verbal, will enable you to effectively communicate with customers and colleagues alike. In addition to your language skills, you will possess strong IT skills, including proficiency in Microsoft packages. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Key responsibilities include:

* Handling customer enquiries via telephone and email
* Processing sales orders
* Handling customer returns and refunds
* Data entry
* Chasing deliveries and ensuring customers are updated throughout
* Producing quotations

Requirements:

* Fluency in Mandarin/Cantonese and English
* Excellent IT skills, including Microsoft package
* Strong communication and customer service skills

Working hours: Monday to Friday. Commuting to South Birmingham is required as this role is fully office-based. If you are a skilled and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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