Residential Services Officer

4 days ago


Ballymoney District, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time
Housing Advisor Job Description

We are seeking a highly motivated and organised individual to fill the position of Housing Advisor, which is a fixed-term role covering maternity leave. As the primary point of contact for tenants and other customers, the successful candidate will provide exceptional customer service, address queries, and offer guidance on housing-related matters.

In addition to handling initial enquiries, the Housing Advisor will provide administrative support to the Housing Manager and a team of housing officers. This may involve preparing reports, maintaining accurate records, and contributing to the coordination of various housing-related projects. The ideal candidate will possess excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment.

The salary for this position is estimated at £24,695 - £25,853 per annum, based on the Band 3 Level 1-4 scale. Triangle Housing Association offers a comprehensive benefits package, including flexible working hours, employee assistance programme, health cash plan, and more.

Essential Skills and Qualifications:

  • Degree in a relevant field (e.g., social sciences, housing management)
  • Proven experience in a similar role or related field
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills


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