Shift Management Specialist
15 hours ago
About the Role:
As a Shift Supervisor at EG Group, you will play a key role in ensuring the smooth operation of our Starbucks store. You will be responsible for supervising a team of colleagues, managing daily operations, and maintaining high standards of customer service.
This is an exciting opportunity for a motivated and experienced individual to join our team and contribute to our success.
Responsibilities:
- Supervise and motivate a team of colleagues to deliver exceptional customer service.
- Manage daily operations, including controlling inventory, maintaining presentation standards, and ensuring compliance with Food Safety and Health & Safety policies.
- Develop and implement strategies to improve sales, customer satisfaction, and team performance.
- Provide coaching and training to employees, helping them to develop their skills and achieve their full potential.
Requirements:
To be successful as a Shift Supervisor, you will need:
- Experience in managing teams and supervising daily operations.
- Excellent communication and leadership skills.
- A passion for delivering exceptional customer service.
- The ability to work effectively in a fast-paced environment.
Salary: £12.25 per hour, estimated annual salary: £25,300.
Bonus Scheme: Quarterly Bonus Incentive.
Benefits:
- 30% discount on food, drinks, and merchandise at Starbucks.
- 15% off food to go at Greggs, Subway, and more.
- 10% Asda discount card.
- Employee Assistance Program.
- Quarterly Bonus Incentive.
- Free beverage on shift.
- EG Cares Benefits & Rewards Platform.
- Life Assurance.
- Access to the Learning Hub.
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