Customer Service Representative

2 months ago


Middlewich, Cheshire East, United Kingdom InHealth Group Full time

About the Role

We are seeking a highly skilled Customer Service Executive to join our team at InHealth Group. As a key member of our Lung Health Check program, you will play a vital role in identifying lung cancer at its earliest stages and providing peace of mind to our patients.

Key Responsibilities

  • Conduct thorough telephone screenings to assess patients' risk of developing lung cancer
  • Coordinate appointments at conveniently located clinics for meetings with our dedicated Lung Health Nurses
  • Ensure that patients are provided appointment dates/times suited to their needs
  • Respond to patient queries regarding the Lung Health Check process and their outcome

Requirements

  • Experience in dealing with customers and/or patients
  • Education to GCSE or equivalent qualifications and/or training/experience in Patient Care
  • Excellent verbal and written communication skills
  • A keen eye for detail with relation to data administration

About Us

InHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures.

What We Offer

We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive work environment.



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