Customer Service Representative

3 weeks ago


Middlewich, Cheshire East, United Kingdom S4 Personnel Ltd Full time
Job Title: Customer Service Advisor

Job Type: Temporary to Permanent

Location: Middlewich

Hourly Pay: £11.44

About the Role:

We are seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering excellent customer service to our clients via phone and email.

Main Responsibilities:

  • Provide exceptional customer service to clients via phone and email
  • Book appointments for clients as requested by the NHS
  • Work in a busy environment and maintain a high level of communication skills
  • Be empathetic and supportive in dealing with customer inquiries

Working Hours:

Shift work: 7.5 hours on Monday to Friday and 1 in 4 Saturdays from 08:00 to 12:00 or 09:00 to 13:00

You will work between the hours of 08:00 and 20:00, with shifts allocated a week in advance.

Key Skills:

  • Excellent telephone manner
  • Good customer service skills
  • Administration skills

Experience:

  • Previous telephone-based customer service experience is advantageous

What We Offer:

As a Customer Service Advisor with S4 Personnel Ltd, you will have the opportunity to work in a supportive environment and develop your skills in customer service. We offer excellent employee benefits, including generous holiday, private health, and a supportive team.

How to Apply:

Please submit your CV to us, ensuring it includes your home address, telephone numbers, and email address. We look forward to receiving your application.



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