Customer Service Representative

4 weeks ago


Middlewich, Cheshire East, United Kingdom Silver Arrow Recruitment Full time

Customer Service Role Overview

Silver Arrow Recruitment is seeking a skilled Customer Service Coordinator to join our team. As a Customer Service Coordinator, you will be responsible for managing key customer accounts, dealing with enquiries, and processing customer orders.

Key Responsibilities

  • Manage key customer accounts, ensuring timely delivery of products and services.
  • Process customer orders, responding to enquiries and resolving any issues that may arise.
  • Work closely with internal planning teams to ensure seamless delivery of products and services.
  • Provide regular reports to customers, detailing order status and any delays.
  • Deal with customer complaints in a professional and timely manner.

Requirements

  • Previous experience in customer service or administrative roles.
  • Excellent communication and IT skills.
  • Ability to work in a fast-paced environment.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.

How to Apply

For more information, please contact us at Silver Arrow Recruitment.



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