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IT Support Specialist

2 months ago

Newark on Trent, Nottinghamshire, United Kingdom Gleeson Recruitment Group Full time

About the Role:

Gleeson Recruitment Group is seeking an experienced IT Support Officer to join our team. As an IT Support Officer, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Manage and resolve technical issues and incidents in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless delivery of services
  • Develop and maintain strong relationships with clients to ensure their technical needs are met
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Previous experience in an IT Help Desk or Service Desk environment
  • Excellent customer service and communication skills
  • Strong technical skills, including Active Directory, Office 365/Azure, and Microsoft Intune
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working arrangements, including remote work options

About Us:

Gleeson Recruitment Group is a leading recruitment agency specializing in IT and technology recruitment. We are committed to providing exceptional service and support to our clients and candidates.