Sales and Customer Service Director

3 days ago


Crawley, West Sussex, United Kingdom Trinity Walk Full time
Job Description

We are seeking an experienced Sales and Customer Service Director to join our Trinity Walk team. As a key member of the store team, you will be responsible for driving sales growth, delivering exceptional customer service, and ensuring seamless store operations.

About the Role

This is a full-time opportunity that requires a highly motivated and results-driven individual who can thrive in a fast-paced retail environment. The ideal candidate will have a proven track record of sales achievement, excellent communication skills, and a passion for delivering exceptional customer service.

Responsibilities

  • Drive sales growth through effective sales strategies and promotions
  • Deliver exceptional customer service, consistently meeting or exceeding customer expectations
  • Ensure efficient store operations, including merchandising and inventory management
  • Recruit, train, and manage a high-performing team to achieve business objectives
  • Develop and implement strategic plans to drive sales growth and improve profitability
  • Promote and maintain a positive store image, adhering to company standards

Requirements

  • High school diploma or equivalent required
  • 1-2 years retail management experience, preferably in a fast-paced environment
  • Excellent communication, organizational, and leadership skills
  • Basic computer literacy and proficiency in POS systems
  • Strong analytical skills, with ability to interpret sales data and make informed decisions
  • Ability to work effectively in a team environment and adapt to changing priorities
  • Availability to work flexible hours, including evenings and weekends

Benefits

As a valued member of our team, you will enjoy a range of benefits, including competitive salary, comprehensive training programs, and opportunities for career progression.



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