Executive Venue Manager
6 days ago
Job Title: Executive Venue Manager
Job Type: Full-time
Company: N.E. Recruitment
Location: Aylesford, Kent
Job Description:
Job Summary:
We are seeking an experienced Executive Venue Manager to oversee the day-to-day operations of our events venue in Aylesford, Kent. The successful candidate will be responsible for ensuring the smooth operation of the venue, managing staff, and providing exceptional customer service to clients.
Key Responsibilities:
- Operational Management:
- Ensure compliance with health, safety, and legal regulations.
- Manage facilities, inventory, equipment, and supplies, ensuring timely maintenance and replacements.
- Financial Management:
- Develop and manage the venue's annual budget, including forecasting, monitoring expenses, and controlling costs.
- Maximize revenue through effective pricing strategies, upselling opportunities, and cost management.
- Prepare financial reports, including profit and loss statements, and present them to senior management.
- Client Relationship Management:
- Act as the primary point of contact for clients, building and maintaining strong relationships.
- Handle client issues and complaints promptly and professionally, ensuring client satisfaction.
- Strategic Planning:
- Conduct market research and analyse trends to identify opportunities for growth and improvement.
- Develop and implement policies and procedures to enhance operational efficiency and customer experience.
Requirements:
- Proven experience in managing an events venue, hospitality, or a related field.
- Strong leadership and team management skills, with experience in recruiting, training, and developing staff.
- Demonstrate experience in financial management, budgeting, and reporting.
- Knowledge of health, safety, and legal regulations related to events and venue management.
- Proficiency in event management software, Microsoft Office Suite, and other relevant tools.
- Degree in Hospitality Management, Business Administration, or a related field.
- Familiarity with local market trends and competitor analysis.
- Creative problem-solver with a client-focused approach.
- Flexible and adaptable to changing circumstances.
What We Offer:
- A competitive salary of £30,000 - £32,000 per annum.
- A share of the gratuities.
- A bonus scheme potential.
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