Customer Service Director

3 weeks ago


Bristol, Bristol, United Kingdom DX Network Services Limited Full time

We are seeking a skilled Customer Service Director to join our team at DX Network Services Limited. This exciting new opportunity offers a challenging and rewarding career path for the right candidate.

About the Role

The successful applicant will be responsible for providing exceptional customer service, resolving issues in a timely manner, and ensuring that our customers receive the highest level of support.

Key Responsibilities
  • To manage and develop a team of customer service representatives, focusing on continuous improvement and excellent service delivery.
  • To maintain high levels of customer satisfaction through effective communication, problem-solving, and issue resolution.
  • To work closely with other departments to ensure seamless service delivery and alignment with business objectives.
What You Will Need

To be successful in this role, you will need:

  • A minimum of 3 years' experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £45,000 - £60,000 per annum, depending on experience.
  • Ongoing training and development opportunities to help you grow in your career.
  • A collaborative and supportive work environment with a focus on teamwork and mutual respect.


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