Hospitality Service Director

5 days ago


Bristol, Bristol, United Kingdom Royal Caribbean Group Full time
About the Job

We are looking for an experienced Hospitality Service Director to lead our guest services division at Royal Caribbean Group.

About You:

  • You have a minimum of one year of front-of-house supervisory experience in a hotel, cruise line, or hospitality industry-related field.
  • You possess excellent communication skills and can effectively deal with internal and external guests.
  • You have a working knowledge of computer software packages such as Microsoft Office.

About the Role:

  • You will manage a team of guest services staff and ensure the smooth operation of our guest services division.
  • You will be responsible for leading by example and demonstrating a strong commitment to delivering outstanding customer service.
  • You will work closely with other departments to resolve problems and negotiate amicable resolutions to challenging issues.

Salary and Benefits:

$65,000 - $80,000 per year salary, depending on location and experience, plus a comprehensive benefits package, including health insurance, retirement savings, and paid time off. Apply now to become our Hospitality Service Director



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