Client Onboarding Expert

6 days ago


Southampton, Southampton, United Kingdom Burns Sheehan Full time

Job Summary:

Burns Sheehan is seeking a highly skilled Implementation Consultant to join their team as an Onboarding Project Manager. The ideal candidate will have experience in a similar position within the SaaS sector and a proven track record of delivering exceptional client service.

Key Responsibilities:

  • Work closely with clients to ensure a smooth onboarding process, integrating various aspects of the platform into their day-to-day operations.
  • Develop and maintain strong relationships with clients, built on trust and outstanding service.
  • Collaborate with cross-functional teams to ensure seamless project delivery and effective communication.
  • Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.

Requirements:

  • Minimum 2 years of experience in a similar role within the SaaS sector.
  • Proven track record of delivering exceptional client service and building trust through consistent performance.
  • Excellent communication and project management skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and bonus structure, with opportunities for international travel.
  • A diverse and inclusive company culture, with a strong emphasis on work-life balance.

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