Customer Experience Representative Beauty Industry

3 days ago


Reading, Reading, United Kingdom Healthxchange Full time
About the Role

We are looking for a skilled and enthusiastic Customer Services Executive to join our team at Healthxchange. As a key member of our customer service department, you will play a vital role in shaping the initial experience of new customers and providing exceptional support with product inquiries.

In this role, you will work closely with internal stakeholders to investigate and resolve customer queries, while balancing the commercial needs of the business. You will also act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.

The ideal candidate will have a passion for delivering great customer service, a keen interest in beauty and skincare, and excellent communication skills. You will also need to be self-motivated, able to work under minimal supervision, and have excellent time management capabilities.

The salary for this role is approximately £25,000 - £30,000 per annum, depending on experience, plus annual performance bonus and benefits package.

This is an exciting opportunity for someone passionate about beauty and skincare to join a dynamic and innovative company that is committed to creating a diverse and inclusive work environment.



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