Insurance Claims Resolution Specialists

2 weeks ago


Southampton, Southampton, United Kingdom Howden Group Holdings Full time

Claims Resolution Specialist:

We are seeking a highly skilled Claims Resolution Specialist to join our team in Southampton or surrounding areas. As a key member of our team, you will be responsible for handling commercial claims from start to finish, ensuring timely and efficient resolution for our clients.

Key Responsibilities:

  • Resolve claims efficiently, applying your expertise in insurance policies, coverage types, and claims procedures.
  • Collaborate with internal teams and external vendors to facilitate claims resolution.
  • Analyse claims data, identify trends, and develop strategies to reduce risk and enhance claims management processes.
  • Stay up-to-date with industry trends, regulatory changes, and emerging technologies.
  • Present reports and presentations on key performance indicators.
  • Negotiate with insurers to secure optimal settlement terms.

Requirements:

  • Strong understanding of commercial insurance policies, coverage types, and claims procedures.
  • Excellent client relationship management skills.
  • Familiarity with relevant regulatory and legal frameworks.
  • GCSE Maths and English (or equivalent) required.
  • CII & CILA certifications considered an asset.

Salary and Benefits:

The estimated salary for this role is £45,000 - £65,000 per annum, depending on experience. We offer a range of benefits, including flexible working hours, hybrid working arrangements, and reasonable adjustments to ensure a comfortable work environment.

About Us:

We are Howden Group Holdings, a leading provider of commercial insurance solutions. Our team is dedicated to delivering exceptional customer service and supporting our clients through the complex landscape of commercial risk.



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