Commercial Claims Specialist

2 days ago


Southampton, Southampton, United Kingdom Stride Resource Management Ltd Full time

Stride Resource Management Ltd is a well-established Broker seeking an experienced Commercial Claims Specialist to join their team in Southampton.

The estimated salary for this role is £45,000 per annum.

The Job Description:

About the Role

This is a challenging opportunity for a seasoned Claims Handler or Claims Executive to take on a leadership role within our commercial lines broker. As a Commercial Claims Specialist, you will be responsible for managing a small caseload of complex and contentious claims from investigation to settlement.

You will apply extensive knowledge of insurance policies, coverage types, and claims procedures to assess and adjudicate claims within established timelines and guidelines. Your expertise will enable you to collaborate with internal departments, external vendors, and stakeholders to ensure timely and efficient claims resolution.

In addition, you will provide leadership and mentorship to junior team members, fostering a culture of excellence, accountability, and continuous improvement. You will also develop and maintain positive relationships with clients, insurers, loss adjusters, legal representatives, and industry partners to enhance customer satisfaction and loyalty.

Your responsibilities will include preparing and presenting reports and presentations on claims history and data, negotiating with insurers to secure the best settlement terms under policy conditions, and advocating for the claims function to ensure optimal settlements.

This role offers excellent opportunities for professional growth and development within a dynamic and forward-thinking organization.

Key Responsibilities
  • Manage a small caseload of complex and contentious claims from investigation to settlement.
  • Apply extensive knowledge of insurance policies, coverage types, and claims procedures to assess and adjudicate claims.
  • Collaborate with internal departments, external vendors, and stakeholders to ensure timely and efficient claims resolution.
  • Provide leadership and mentorship to junior team members.
  • Develop and maintain positive relationships with clients, insurers, loss adjusters, legal representatives, and industry partners.
  • Prepare and present reports and presentations on claims history and data.
  • Negotiate with insurers to secure the best settlement terms under policy conditions.
  • Advocate for the claims function to ensure optimal settlements.
Requirements

To be successful in this role, you will need to have experience as a Claims Handler or Claims Executive within a commercial lines broker. Strong communication and interpersonal skills are essential, as you will be working closely with clients, insurers, and other stakeholders. Additionally, you must have a strong understanding of insurance policies, coverage types, and claims procedures.

You will be required to have a proactive and solution-focused approach, with the ability to work independently and as part of a team. A proven track record of building and maintaining relationships is also essential.


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