Corporate Claims Manager

2 months ago


Southampton, Southampton, United Kingdom Howden Group Full time

Howden Group is a leading global insurance broker seeking a skilled Claims Executive to join our established Claims team. This is a full-time, permanent opportunity based in our Southampton office on a hybrid basis.

About the Role

This role offers an exciting opportunity for a motivated and experienced professional to take on a challenging position delivering quality and efficient claims services to clients. As a Claims Executive, you will be responsible for managing end-to-end claims processes, utilising extensive knowledge of insurance policies, coverage types, and claims procedures to accurately assess and adjudicate claims within established timelines and guidelines.

  • Main Responsibilities:
  • Managing claims investigations, evaluation, negotiation, and settlement
  • Collaborating closely with internal departments and external stakeholders to ensure timely and efficient resolution of claims
  • Analysing claims data, identifying trends, and developing strategies to mitigate risk and improve overall claims management processes
  • Providing leadership, guidance, and mentoring to junior team members to cultivate a culture of excellence and accountability
  • Developing and maintaining positive relationships with clients, brokers, insurers, loss adjusters, and industry partners
  • Staying abreast of industry trends, regulatory changes, and emerging technologies to drive innovation and informed decision-making
Requirements

To succeed in this role, you should possess strong analytical, problem-solving skills, and excellent communication and negotiation abilities. You must have a deep understanding of insurance policies, coverage types, and claims procedures, as well as brokerage experience and client relationship management skills. Additionally, you should hold GCSE Maths and English (or equivalent) and A levels (desirable). CII & CILA qualifications are also beneficial.



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