Claims Expertise Role
2 months ago
The Claims Executive role at Howden Group is an exciting opportunity for a highly skilled and motivated professional to lead our Claims team and deliver exceptional results. With a focus on customer satisfaction, quality service delivery, and teamwork, we aim to exceed client expectations and build long-lasting relationships.
About the TeamYou will be part of a talented and dedicated team, united by a passion for delivering outstanding claims services. We value diversity, inclusivity, and respect, creating a workplace where everyone feels welcome and empowered to contribute their best ideas.
- Main Accountabilities:
- Managing claims processes, from investigation to settlement
- Collaborating with internal and external stakeholders to resolve claims efficiently
- Analysing claims data, identifying trends, and developing strategies to mitigate risk
- Providing leadership and guidance to junior team members
- BUILDING and maintaining positive relationships with clients, brokers, insurers, and industry partners
To be successful in this role, you must possess excellent analytical, problem-solving, and communication skills. Strong knowledge of insurance policies, coverage types, and claims procedures is essential, along with brokerage experience and client relationship management skills. You should hold GCSE Maths and English (or equivalent) and A levels (desirable), with CII & CILA qualifications being advantageous.
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