Fixed Term Lettings Manager

4 weeks ago

Stamford Hill, Greater London, United Kingdom Felicity J Lord Full time

About the Role

Felicity J Lord is seeking a highly skilled and experienced Lettings Branch Manager to join our team on a fixed-term basis. As a key member of our lettings team, you will be responsible for leading daily meetings, coaching the team to achieve KPIs, and monitoring individual team member performance.

Key Responsibilities

  • Lead daily meetings with the lettings team to discuss goals, progress, and challenges
  • Coach and develop the team to achieve key performance indicators (KPIs)
  • Monitor and assess individual team member performance, including conducting one-to-one meetings
  • Encourage team development and progression
  • Focus on generating new and repeat business
  • Develop and maintain strong relationships with landlords and tenants
  • Liaise with tenants and arrange property viewings in line with their needs
  • Negotiate offers and agree new tenancies
  • Ensure the business is risk-averse and follows the highest compliance standards for all regulatory bodies

Requirements

  • Full UK driving license for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a senior negotiator position or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Effective communication skills to create trusting relationships with customers, suppliers, and communities
  • Ability to create and action business plans relevant to the branch
  • Ability to monitor and assess performance of local competitors
  • Strong understanding of current legislation related to residential lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (basic Microsoft packages)
  • Attention to detail

What We Offer

  • Complete on-target earnings of £60,000+ per year
  • £22,000 to £32,000 basic salary, dependent on experience
  • £2,500 for the first 3 months of employment, while building the pipeline
  • Uncapped commission scheme
  • Elite bonus scheme
  • Option of a company car or monthly car allowance
  • Enrolment onto a fully-funded training course earning a Level 3 Award in Property and Housing Management (including ARLA)
  • Career progression opportunities
  • Our new company-wide Elevate incentive program
  • Employee Assistance Programme

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many estate agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

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