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Retail Food Safety Manager

1 month ago


Oxford, Oxfordshire, United Kingdom Greggs Full time

About the Role

We are seeking a highly skilled and experienced Food Safety Quality Assurance Specialist to join our Technical Team at Greggs. As a key member of our team, you will be responsible for ensuring that our food safety and quality management systems are implemented and maintained to the highest standards.

Key Responsibilities

  • Ensure Food Safety Training is up to date and work with the Learning & Development Team to ensure this is trained out to team members.
  • Work with relevant departments on retail/marketing-based initiatives/activities to ensure they are food safe.
  • Manage food safety incidents, including the review of CCTV, to ensure appropriate corrective actions are implemented.
  • Implement and provide feedback on food safety changes and initiatives.
  • Contribute to Retail HACCP teams; reviewing, updating and maintaining HACCP systems and procedures.
  • Collect, trend and communicate KPI data to schedule.
  • Liaise with the Regional Technical Managers and Retail teams to ensure customer complaints are handled and completed correctly.
  • Take responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support.
  • Liaise with Local Authority representatives to provide problem resolution.
  • Investigate and monitor food safety non-compliance and incidents.

About You

We are looking for individuals who are driven, and can demonstrate:

  • A Degree or HNC level education in a Food Science based subject.
  • HACCP Level 3 and Food Safety Level 3 qualifications.
  • Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background.
  • Proven experience in investigations and internal audits with strong attention to detail.
  • Proven experience of leadership, decision making and report writing.
  • A result focused approach with excellent communication skills and the ability to influence others.
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together.
  • Are supportive of an inclusive culture – recognising and valuing that difference is good.
  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey.

About Greggs

Here at Greggs, we love what we do, and we have fun. What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us. We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.