Senior Retail Leader

4 days ago


Oxford, Oxfordshire, United Kingdom CH&CO Full time

About CH&CO

We are a dynamic and forward-thinking catering company that is passionate about delivering exceptional customer experiences. Our mission is to create memorable moments for our customers through our food, service, and hospitality.

Salary: £38,000 - £48,000 per annum, depending on experience

Job Description

We are looking for an experienced Team Leader to join our team as a Senior Retail Leader. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of food safety and hygiene.

Key Responsibilities

  • To run shifts in charge of the store, ensuring effective leadership and decision-making
  • Organise staff with responsibilities to carry out tasks that deliver great availability and premium customer service levels
  • To follow processes and procedures to comply with due diligence, health and safety, and food safety
  • To problem-solve at pace and provide training and coaching to colleagues to improve the customer experience in store

Required Skills and Qualifications

  • Proven experience in a retail or hospitality environment
  • Strong leadership and communication skills
  • Able to work effectively under pressure
  • Familiarity with food safety and health and safety regulations

Benefits

  • A competitive salary package
  • Ongoing training and development opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Eye care
  • Access to employee assistance programme and salary finance
  • Family-friendly support
  • Holiday purchase scheme

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