Senior Retail Leader
4 days ago
About CH&CO
We are a dynamic and forward-thinking catering company that is passionate about delivering exceptional customer experiences. Our mission is to create memorable moments for our customers through our food, service, and hospitality.
Salary: £38,000 - £48,000 per annum, depending on experience
Job Description
We are looking for an experienced Team Leader to join our team as a Senior Retail Leader. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of food safety and hygiene.
Key Responsibilities
- To run shifts in charge of the store, ensuring effective leadership and decision-making
- Organise staff with responsibilities to carry out tasks that deliver great availability and premium customer service levels
- To follow processes and procedures to comply with due diligence, health and safety, and food safety
- To problem-solve at pace and provide training and coaching to colleagues to improve the customer experience in store
Required Skills and Qualifications
- Proven experience in a retail or hospitality environment
- Strong leadership and communication skills
- Able to work effectively under pressure
- Familiarity with food safety and health and safety regulations
Benefits
- A competitive salary package
- Ongoing training and development opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Eye care
- Access to employee assistance programme and salary finance
- Family-friendly support
- Holiday purchase scheme
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