Operational Team Lead Mental Health Specialist

2 weeks ago


Maidstone, Kent, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

Job Overview

We are seeking an experienced and motivated Service Manager to lead the medium secure unit at the Trevor Gibbens Unit in Maidstone. The successful candidate will be responsible for the overall management of the wards and the Forensic Outreach Liaison Service (FOLS). They will work closely with colleagues in all relevant teams to ensure excellent clinical, operational, and financial outcomes.

The Service Manager will use data and analysis to support better outcomes for patients and will actively coordinate initiatives to ensure improvement plans are developed and implemented in the medium secure unit. They will work collaboratively with other providers to enable seamless patient pathways and service user engagement.

Main Duties of the Job

The Service Manager will work closely with the professional heads and the General Manager to provide demonstrable assurance that the quality of the clinical services, including patient safety, patient satisfaction, and clinical outcomes, meet the required high standards. This will include investigations into serious incidents, complaints, and staffing issues, appraisal, supervision, and training of staff, and compliance with mandatory reporting.

Service Managers work closely with Team Managers (direct reports) and other professionals to ensure care pathways are effective with regular reviews to enable strategic and operational plans to be delivered.

Working for Our Organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard, and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.



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