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Customer Support Specialist
2 months ago
Job Summary
We are seeking a highly skilled Mobile Customer Support Engineer to join our team at Parkside Recruitment. As a key member of our global innovative team, you will play a critical role in ensuring optimal performance of customer systems, maintaining equipment, and providing expert support in your designated area.
Key Responsibilities:
- Ensure customer sites are fully operational in line with service agreements.
- Conduct both preventive and corrective maintenance on digital currency systems and security technology.
- Deliver hands-on training to customer operators.
- Manage and maintain site stock, ensuring accurate documentation of work completed.
- Act as the primary liaison between the customer and the Service Manager to guarantee smooth communication and issue resolution.
Requirements:
- Familiarity with systems such as BPS M5/M7, BPS C1, C4, C5, X8, Laurel Note Counters, and Datacard products (preferred but not mandatory).
- Completed Engineering or Electrical apprenticeship, with relevant qualifications.
- CSCS card is advantageous, but not required.
- Prior experience within the Service Industry, particularly in a technical capacity, is advantageous.
Benefits:
- Mobile allowance and Vehicle
- Healthcare
- Pension
- Plus much more
We offer a dynamic and supportive work environment where you will have the opportunity to work with advanced digital currency and security systems. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.
