Hospitality Ambassador

2 weeks ago


Manchester, United Kingdom Valor Hospitality Europe Full time
Receptionist - AC Manchester - Manchester

As a Receptionist with Valor Hospitality Europe, you will be the first point of contact for our guests, setting the tone for their stay. With a warm welcome and a passion for service, you will be ready to answer any questions and provide information about hotel services, facilities, and the local area.

You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars, and meeting rooms. You must have a natural hospitality charm and a passion for service.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

We offer nationally recognized apprenticeships, which sit alongside our detailed brand training. In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends, and family

  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality Europe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.



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