Customer Support Specialist
3 weeks ago
Cryptio is seeking a skilled Customer Support Specialist to join our Customer Operations team. As a crypto native graduate, you will be responsible for delivering top-tier customer support to our clients through Zendesk.
You will work closely with internal stakeholders to efficiently solve customer problems and report product malfunctions. Your expertise will be invaluable in product discussions, and you will be responsible for building out new processes where they don't already exist.
Key responsibilities include:
- Delivering timely and effective customer support through Zendesk
- Liaising with internal stakeholders to resolve customer issues
- Reporting product malfunctions and providing feedback to the product team
- Building extensive knowledge of our unique product and market
- Driving improvements in overall customer experience
We offer a fully-remote working environment, 25 days paid holiday, and a range of benefits including private medical and dental insurance, an Apple Macbook Pro, and a training and development budget.
Requirements- Crypto-native with extensive knowledge of the Web3 space
- Excellent communication skills and ability to work independently
- Ability to multitask, prioritize, and work in a fast-paced environment
- Patience and empathy when handling customer issues
- Zendesk
- Linear
- Telegram
- Notion
- Slack
-
Customer Support Specialist
3 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:ABR Talent is a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.The Opportunity:As a Customer Support Specialist, you will work closely with the wider client management team to ensure client queries, issues and difficulties...
-
Customer Support Specialist
3 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the Role:We are seeking a skilled Customer Support Specialist to join our growing team at ABR Talent. As a Customer Support Specialist, you will be responsible for managing inbound client user queries through a helpdesk solution, assessing and resolving queries, or working with escalation points to ensure resolution.Key Responsibilities:Manage client...
-
Customer Support Specialist
3 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:ABR Talent is a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.The Opportunity:As a Customer Support Administrator, you will work closely with the wider client management team to ensure client queries, issues and...
-
Customer Support Specialist
3 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the Role:We are seeking a highly skilled Customer Support Administrator to join our growing customer-facing team. As a key member of our client management team, you will be responsible for ensuring client queries, issues, and difficulties are logged, investigated, and resolved promptly.Key Responsibilities:Handle end-user support queries and provide...
-
Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
-
Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
-
Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...
-
Customer Service Resource Coordinator
3 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
-
Support and Guidance Specialist
3 weeks ago
London, Greater London, United Kingdom Evolve Housing + Support Full timeAbout the RoleWe are seeking a dedicated and compassionate Support and Guidance Specialist to join our team at Evolve Housing + Support. As a Support and Guidance Specialist, you will play a vital role in supporting vulnerable young people in our care, helping them to develop the skills and confidence they need to live independently.Key...
-
Customer Support Specialist
4 weeks ago
London, Greater London, United Kingdom Talent Systems Full timeJob Title: Customer Support SpecialistAt Talent Systems, we're seeking a highly skilled and customer-focused Customer Support Specialist to join our UK-based team. As a key member of our Support Operations team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers achieve their goals with our cloud-based...
-
Customer Support Specialist
4 weeks ago
London, Greater London, United Kingdom Talent Systems Full timeJob Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...
-
Customer Support Specialist
4 weeks ago
London, Greater London, United Kingdom Talent Systems Full timeJob Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...
-
Support Specialist
3 weeks ago
London, Greater London, United Kingdom ClassRoom Support Full time £85 - £95Support SpecialistWe are seeking a dedicated Support Specialist to join our team at ClassRoom Support. The ideal candidate will have a genuine desire to support students with Autism, Physical Disabilities, and other forms of Special Educational Needs (SEN). This role requires working with pupils with communication difficulties, including non-verbal children,...
-
Customer Support Specialist
3 weeks ago
London, Greater London, United Kingdom The Opportunity Hub UK Full timeCustomer Support SpecialistThe Opportunity Hub UK is seeking a skilled Customer Support Specialist to join their team. As a key member of the Client Services Division, you will be responsible for delivering exceptional customer service to clients. Your primary goal will be to ensure customer satisfaction and delight.Key Responsibilities: Handling inbound...
-
Customer Support Specialist
2 months ago
London, Greater London, United Kingdom Talent Systems Full timeJob Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...
-
Customer Support Specialist
2 months ago
London, Greater London, United Kingdom Talent Systems Full timeJob Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...
-
Customer Support Specialist
1 month ago
London, Greater London, United Kingdom Samaipata Full timeGerman Sales/Customer Support Specialist - Part TimeWe are seeking a Freelance Customer Support Specialist to join our team on a part-time basis. The role is fully remote and requires fluency in German.About the RoleAs a Freelance Customer Support Specialist, you will be responsible for responding to customer inquiries via email, chat, and phone in German....