Learner Support Specialist

1 month ago


Hartlepool, Hartlepool, United Kingdom Magic Mondayz Full time
Job Description

We are seeking a dedicated Learner Support Specialist to join our team at Magic Mondayz. In this role, you will be responsible for providing support to learners, promoting the benefits of our Skills programmes, and ensuring timely course completion.

Main Responsibilities
  • Provide initial advice and guidance to learners about course content, enrolment, and course start/end dates.
  • Work closely with employers and tutors to ensure candidates progress into outcomes.
  • Manage referrals from referral partners, confirming enrolment and induction time/date and venue.
  • Ensure a minimum cohort of 12-15 learners per course by driving referrals.

The ideal candidate will have experience in learner support, programme delivery, and employer/learner engagement. A good working knowledge of Skills programme delivery and unemployed provision is also essential.

Requirements
  • Experience in learner support, programme delivery, and employer/learner engagement.
  • A strong understanding of Skills programme delivery and unemployed provision.
  • Excellent communication and interpersonal skills.
  • Ability to motivate learners and help raise their self-esteem.
Salary and Benefits

The salary for this role is estimated to be around £28,000-£33,000 per annum, depending on experience. The role also offers excellent benefits, including a 9-to-5 Monday-to-Friday work schedule and remote work options.



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